Mission & Vision

To empower hospitality businesses across Indonesia by delivering innovative, reliable, and result-driven consulting and management solutions.

Our Mission

Our Vision

To be the trusted partner for hospitality excellence in Indonesia, fostering sustainable growth and success.

Why Choose Us?

  • Over a Decade of Hospitality Expertise:
    Our team brings extensive experience in the F&B and hospitality industries, equipped with a deep understanding of market trends, operational best practices, and innovative strategies that deliver results.

  • Customized Solutions for Unique Business Needs:
    We recognize that every business is different, which is why we provide tailored approaches to meet specific challenges, from business planning and financial management to HR solutions and marketing strategies.

  • Proven Track Record of Operational Efficiency:
    By optimizing workflows, enhancing cost control, and implementing robust systems, we have consistently helped businesses achieve higher efficiency, improved profitability, and exceptional service delivery.

  • Comprehensive Service Portfolio:
    From feasibility studies and concept development to digital marketing and operational audits, we cover every aspect of F&B and hospitality management, providing a one-stop solution for your needs.

  • Dedicated Team of Industry Experts:
    Our skilled professionals bring diverse expertise in project management, finance, HR, purchasing, and operations, ensuring holistic support and innovative ideas for your business.

  • Commitment to Excellence and Growth:
    At KCM, we don’t just consult—we partner with you to create strategies and systems that foster long-term success in the competitive hospitality landscape.

Whether you’re launching a new venture, optimizing an existing operation, or exploring new growth opportunities, KCM is here to guide you every step of the way with trusted expertise and a commitment to your success.

Key Highlights of KCM

Meet the Team

Randy Thurion

Randy with over 8 years in the hospitality industry and 4 years focused on F&B consulting, He is dedicated to enhancing guest experiences, optimizing operational processes, and achieving measurable business growth. Known for his ability to seamlessly integrate front and back-of-house operations, He has a proven track record in launching successful franchises, managing high-performing teams, and exceeding financial targets. His expertise spans strategic social media management, stakeholder engagement, and cost reduction through innovative solutions. He is passionate about helping F&B businesses thrive by crafting memorable customer experiences and implementing effective, sustainable strategies.

Desak Sutari

Desak is a seasoned finance and accounting expert with over 20 years of experience across various roles in the hospitality and F&B sectors. She has excelled in implementing and managing accounting systems, preparing financial reports, and setting up SOPs for pre-opening projects. Skilled in budgeting, cost control, and cash flow analysis, she has held leadership roles such as Corporate Chief Accountant and Finance & Administration Manager. Desak is proficient in financial tools like MYOB, QuickBooks, VHP, and Jurnal systems. Known for her organizational and problem-solving skills, she has been recognized with multiple employee awards. Fluent in Bahasa Indonesia and English, she brings a wealth of expertise and leadership to her field.

Sandy Arifin

Sandy Arifin is a seasoned professional with over 20 years of experience in Human Resources and Operations Management, with a strong focus on the hospitality and entertainment industries in Indonesia. He currently serves as the Corporate Human Resource & General Affairs Manager for K-Live Beach Club & Resort, handling pre-opening HR strategies and systems. Previously, as HR Manager at Lolas Cantina Mexicana Group, he developed organizational structures, implemented performance management systems, and optimized payroll processes. In earlier roles, he reduced payroll costs, improved employee training metrics, and managed HR operations for leading brands like Amnaya Resort and Avila Bali Hospitality. He has also worked as an HR consultant, setting up HR systems for several startup companies, and serves as an HR expert speaker for the Glints platform. With hands-on expertise in policy formulation, employee engagement, and industrial relations, Sandy has contributed significantly to streamlining HR functions and enhancing workforce productivity across various organizations.

Sigit Winarko

Sigit brings over 14 years of experience in the F&B and hospitality industry, specializing in operational management and team leadership. His career spans diverse roles, including Bartender, Outlet Manager, and Operational Consultant, with proven success in optimizing operations and enhancing customer experiences. Sigit’s expertise ranges from bar supervision to full venue management, showcasing his ability to deliver excellence across various F&B settings. Known for his discipline, honesty, and dedication, he is committed to driving efficiency and fostering high-performing teams.

Chintya Mayang R.

Chintya brings over 6 years of expertise in human resources, specializing in payroll, employee benefits, recruitment, and HR compliance. With experience managing teams of up to 1,200 employees across industries like healthcare, F&B, and hospitality, she excels in streamlining HR processes and driving organizational efficiency. Chintya has held key roles, including HR Supervisor at Atlas Beach Club and Assistant HR Manager at Alas Harum Group, where she was instrumental in enhancing staff welfare and operational workflows. Known for her strong leadership, communication skills, and dedication to team success, she is a results-driven HR professional committed to empowering employees and organizations alike.

Ivan Pramana

Ivan is a seasoned hospitality professional with over 10 years of experience in managing hotel and resort purchasing operations. His expertise spans budgeting, forecasting, cost control, and auditing, with a strong focus on vendor negotiations and ensuring the lowest possible prices while maintaining high quality standards. Ivan has held key roles such as Purchasing Manager SOL HOUSE by Melia Hotel International, overseeing procurement for multiple outlets and large properties. Known for his extensive knowledge of various hotel systems, Ivan excels at driving efficiency and building lasting relationships with suppliers to support smooth operational functions.

General Manager / Project Manager

Finance Controller

HRGA Manager

General Admin / HR Admin

Purchasing Manager / Ass Project Manager

Operational Manager

Our
Story

Kawanua Consulting began with a vision to transform the hospitality industry in Indonesia. Combining passion, experience, and local expertise, we aim to provide solutions that cater to the unique challenges of our clients.

Get to Know Us